FAQ

Do you make all the products in Rome?

 

Yes, all products are hand-crafted in Rome.

 

 

Is anything ready to ship in stock at the moment?

 

Chances are that some pieces are already in stock (for shooting purposes), and you can always ask to see them, but usually all products are made to order.

 

Can I request some changes to the models listed on the website?

 

Yes, sure.

All products are made to order, so minor changes can be requested straight away in the notes at checkout.

However, it’s always better to discuss them before purchase as some of the customisations like stitching, linings and lengths can affect the final price.

 

Please remember that we offer a truly unique Bespoke service to deliver the best leather goods you can dream of.

Drop us an email or use the contact form to get in touch and discover the different available options.

 

 

Can you ship internationally?

 

YES! We can ship our products everywhere.

 

Isn't Crocodile/Alligator leather illegal?

 

No! Not at all.

 

All our exotic leathers are ethically sourced and CITES compliant.

 

Exotics like Alligator, Crocodile and Lizard need a specific export document, stating the provenance of the leather, attached to the parcel, if sent outside European Union.

 

More infos about the CITES here: https://cites.org/eng/disc/what.php

 

Waiting time for this document is around 1/2 weeks, but sometimes it takes less than that.

 

Always contact us prior to purchase if you have specific delivery deadlines.

 

How can I pay?

 

Transactions on the website are processed through PayPal or Stripe.
Apple Pay is now available too.
All confidential infos are encrypted with the highest encryption level commercially available.
We do not have access to those details nor store any kind of financial data.

Instant check out feature is now available, but only one product can be purchased through it and discount codes can’t be applied.

 

Other payment options?

 

Sure, Bank wires are the best solution for international payments, less fees for both parties.

 

Do you accept Crypto?

 

Yes! We accept Crypto Currencies.

(For international payments only)

 

Which one?

 

Please Contact us to get further infos on the selection of Crypto Currency options available.

 

 

** Is there something else you want to ask? Get in touch with us at [email protected] or just DM us on Instagram @Huitcinq1988 **